Lockbox is a service to help businesses expedite payment collection and reduce back-office workload.
Cash management specialists work with your finance staff to customize a set of rules to process your customer, resident, or tenant payments.
All payments are processed on the same business day they are received at the P.O. Box.
All funds are deposited the same day they are received directly to your Orange Bank & Trust Company Account(s).
We image each coupon and check that is received, along with any other correspondence.
We create a posting file to your specifications so you can electronically update your accounts receivable system daily.
We provide you access to our Client Decision Module (CDM) that will allow you to instruct us on how to process exceptions (items that fall outside the scope of the customized rules).
You receive access to Lockbox Central, our online lockbox portal. This enables you to download your posting file, view summary and detailed deposit reports, and view images of all checks, coupons, and correspondence.
All images of processed items are archived 1-7 years, based on your needs.